Terms of service

By accessing or purchasing from www.aonela.com, you agree to the following Terms of Service. These Terms apply to all visitors, customers, and users of the site.

AONE represents quality, exclusivity, and intentional design. Please review these terms carefully before placing an order.

1. Agreement to Terms

By using this website, you confirm that you have read, understood, and agreed to be bound by these Terms of Service and all policies referenced herein.

If you do not agree, please discontinue use of this website.

2. Brand Ownership & Intellectual Property

All content displayed on this website — including but not limited to:

Logos
Graphics & artwork
Product designs
Photography & videos
Branding elements
Text and creative direction

are the exclusive intellectual property of AONE.

Unauthorized reproduction, resale, duplication, or commercial use is strictly prohibited.

3. Product Availability & Exclusivity

AONE releases may be produced in limited quantities.

We reserve the right to:

Limit purchase quantities
Discontinue products without notice
Refuse service or cancel orders at our discretion

Product availability is never guaranteed once items sell out.

4. Pricing & Payment

All prices are listed in USD.

AONE reserves the right to:

Adjust pricing without prior notice
Correct pricing errors
Cancel orders affected by system or pricing inaccuracies

Orders will only be processed after successful payment authorization.

5. Order Confirmation

Receipt of an order confirmation email does not guarantee acceptance of an order.

Orders may be canceled due to:

Fraud prevention measures
Payment verification issues
Inventory discrepancies
Incorrect customer information

6. Shipping & Fulfillment

Shipping timelines are estimates only.

Once an order has shipped, AONE is not responsible for:

Carrier delays
Lost or stolen packages after delivery confirmation
Incorrect addresses submitted by customers

Ownership transfers to the customer upon delivery confirmation.

7. Pre-Order Items

Certain AONE products may be offered as Pre-Order Releases.

By purchasing a preorder item, you acknowledge:

Production timelines may vary
Shipping may take 2–3 weeks or longer
Delays may occur due to manufacturing or demand

Preorders secure your item within a limited release production run.

8. All Sales Are Final

Due to the exclusive nature of AONE products:

ALL SALES ARE FINAL.

We do not offer:

Returns
Exchanges
Refunds

Exceptions apply only if an item arrives damaged or incorrect.

Customers must contact us within 7 days of delivery with photo proof to request review.

9. User Conduct

You agree not to:

Use this website for unlawful purposes
Attempt unauthorized access to our systems
Interfere with site functionality
Engage in fraudulent activity

Violation may result in immediate termination of access.

10. Disclaimer of Warranties

All products and services are provided “AS IS” and “AS AVAILABLE.”

AONE makes no guarantees regarding uninterrupted website access or error-free operation.

11. Limitation of Liability

To the maximum extent permitted by law, AONE shall not be liable for:

Indirect or incidental damages
Loss of profits or business opportunities
Shipping carrier issues
Delays outside our control

Use of our website and products is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless AONE, its owners, affiliates, and team members from any claims arising from misuse of the website or violation of these Terms.

13. Governing Law

These Terms shall be governed under the laws of the State of California, United States.

14. Modifications

AONE reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the website constitutes acceptance of updated Terms.

15. Contact

For all inquiries:

AONE Support
Email: support@[yourwebsite].com
Website: www.aonela.com